It’s long been thought that extroverts were more successful at business than introverts.
Not so, according to a new study from the Wharton School. It found that introverted businesspeople outpace their extroverted peers when they’re able to lead others who are highly proactive.
There are three easy ways to add flair to your customer pitch without having to be super outgoing, wildly charismatic, or aggressive:
1. Show your customer that you “get” them. Do this by listening carefully and being empathetic.
2. Spice up your word choice so they’re intrigued about how you can improve their life.
3. Humanize your pitch by helping them understand why you care so much.
Make sure to have fun and smile. Not only will your customer be more responsive, but you will feel more confident.
If you’re a business owner, you’ve heard it. The most common excuse a customer will use to not buy what you’re selling: “I can’t afford it.”
